Last updated 09.20.2023

These Terms of Use (“Terms”) constitute a legally binding agreement between the users of LEADS TO CLOSINGS services (“You”, “User”) and LEADS TO CLOSINGS, LLC (“Company”, “We”), a company incorporated and registered under the laws of Florida.

LEADS TO CLOSINGS, LLC

Registered address: 936 SW 1st Ave #275, Miami, FL 33130

For any inquiries, please contact our Support Page on our website

These Terms apply to any services (“Services”) provided through the Company’s https://leadstoclosings.com website (“Website”).

If you want to use the Services, you have to agree to be bound by the terms of use contained in these Terms. You cannot access the Services if you do not agree with these Terms.

1. General Provisions

1.1. These Terms constitute a legally binding agreement between you and the Company.

1.2. Your access and use of the Services constitute your agreement to be bound by these Terms in compliance with the laws of Florida, that apply to any relations between You and the Company (“Applicable Law”).

1.3. The Company may change, remove, or add the context of the Terms and reserves the right to do so at its sole discretion. All new and/or revised provisions of the Terms take effect immediately and apply to Your use of the Services from that date on.

1.4. The Company will notify You about significant changes in these Terms. This can be done by posting a notification on the Website or sending You an email (if appropriate).

1.5. You can review the most current version of the Terms using the Terms of Use. If You continue to use the Services after the Company makes changes to the Terms, You are signifying Your acceptance of the new and/or revised Terms.

1.6. If You do not agree with new and/or revised provisions of the Terms, You cannot use the Services.

2. Key Terms

2.1. For these Terms, “Leads” means leads on selling real estate in the United States of America published on the Website.

2.2. “Your leads” means the Leads purchased by You through the Website.

2.3. “Subscription” means setting up the automatic purchase of Leads by your personalized settings.

2.4. “Credit/Debit Card” is a Credit or Debit Card linked to a User’s Profile or used directly to purchase Leads through the Website by the User.

2.5. “Coaching” means the training program available for Users by subscription.

3. Services

3.1. The Company provides the following Services:

1. Purchasing of Leads for the purchase of a real estate in the United States of America;
2. Conducting training sessions on buying real estate;
3. User support services.

3.2. The Website is a marketplace for our Users where Users can purchase Leads.

3.3. You accept that we may refuse to process any purchasing of Lead that we believe may violate these Terms of the Applicable Law at our discretion without any explanation.

3.4. You are solely responsible for keeping information related to Your Credit/Debit Card secure.

3.5. We responsibly declare that we do not use Your Credit/Debit Card details without Your explicit consent on the Website. All transactions that occur with Your Credit/Debit Card are solely voluntary payments for the Services we provide to You.

4. User Account

4.1. To use the Services, You must be at least 18 years old, be of full legal capacity, and can enter into a legally binding agreement.

4.2. To access some of the Services, You have to create an account on the Website (“User Account”). You must not create a User Account on behalf of another individual or entity unless You are legally authorized to do so.

4.3. By opening a User Account, You guarantee that:

• You will only provide accurate and up-to-date information to the Company;
• You will not share Your User Account and/or password with any third parties and/or do anything else that might jeopardize the security of Your User Account and be fully responsible for the access to Your account;

• You will not create more than one User Account;
• In case of changing any information related to You, You will update Your User Account information.

4.4. To open a User Account, You will be asked to sign up with Google or by providing us with your email, mobile phone number, First and Last name, and other relevant information. Once registered You will be able to access Your User Account through our Website using Your Account details by these Terms. You must keep the Account details secret and secure and make sure that they are not stored in a way that enables others to access them or impersonate You. In addition, if You disclose the Account details to any person whom You authorize to access Your Account, You are also responsible and liable for any access, use, misuse, or disclosure of Your Account Details and/or Your User Account by such person.

4.6. You must notify the Company immediately upon becoming aware of any breach of security or unauthorized use of Your User Account.

4.7. The Company reserves its right to terminate access to Your User Account without providing notice or reason in case of any violation of these Terms or the Applicable Law.

4.8. You may close Your User Account at any time by contacting us on the Support page on our website

5. Purchasing of Leads

5.1. Through a User Account You can purchase Leads on our Website.

5.2. To purchase a Lead, You must:

1. Visit the Search Leads webpage;
2. Select the desired Lead by clicking the “Buy Lead” button;
3. Make a payment with Your Credit/Debit Card.

5.3. Access to the lead information that You purchase are Services provided by the Company.

5.4. Services are provided only for a specific lead paid for by You.

5.5. All leads are sold exclusively to one User for an unlimited access period.

5.6. Each lead is sold only once to one User only.

5.7. We always block sales of previously purchased Lead for other Users once the lead is purchased by You.

5.8. Contact information and other details of Lead will be always available for You at any time on the My CRM webpage.

6. Subscription Leads

6.1. To automate the process of purchasing Leads, You can use the Subscription option on the Subscriptions web page.

6.2. To enable Subscription Leads access, You need to enable the corresponding toggle on the Subscription page.

6.3. The Subscription Leads process is carried out in the following order:

1. the User enters Credit/Debit Card details on the Billing & Plans web page and clicks the “Save card” button;
2. the User enters a monthly budget for purchasing Leads under Monthly Budget Settings;
3. the User selects monthly budget amount
4. the User selects the geographical (GEO) settings on the Subscriptions web page by clicking the “Enable” toggle icon;
5. the User selects the Bid amount for the corresponding county
6. the User clicks the “Save” button.

6.4. Remaining Balance on Your Credit/Debit Card will be always available on the Billing & Plans webpage. If the card Remaining Balance is not displayed or is erroneous, the User can check all the information filled in on the Billing & Plans webpage.

7. User’s Profile

7.1. User can always review and modify data about themselves, which are held by the Company on Profile webpage. You can find more information about the policy of using storage of data about the User on the Privacy Policy web page.

7.2. For alternative access to Services, except for authorization through a Google account, the User can create a password that will be linked to the User account.

7.3. All information about the User indicated on the Profile webpage is confidential and is not transferred to third parties.

8. Coaching program

8.1. Through User Account You get the right to take part in a training session on buying real estate on our Website.

8.2. Coaching is conducted every week, and is aimed at improving Your skills in buying real estate in the United States of America.

8.3. The Coaching process is carried out in the following order:

1. visit the Coaching webpage;
2. the User enters Credit/Debit Card details and clicks “Save card” at bottom;
3. the User clicks “Activate Subscription” bottom.

9. Affiliate program

9.1. Our Users can take part in the affiliate program available on the Affiliate program webpage. Terms and rules of in affiliate program are specified on the Affiliate program webpage.

9.2. The affiliate program becomes available for Users from the moment of specifying the User’s PayPal email and a personal promo code that is created by the User.

9.3. The Affiliation program is carried out in the following order:

1. the User reads the terms of the affiliate program on the Affiliate program webpage;
2. the User edits the Affilate code;
3. the User clicks the “Copy Invite Link” button
4. the User shares affiliate link with prospective Users.

Note. We collect Users’ PayPal emails only to make monthly commission payouts to the PayPal account of our Users. To register for the affiliate program, send us an email to support@leadstoclosings.com with the Subject Line: “Affiliate Registration”.

10. Unauthorized Transactions

10.1. You agree to safeguard Your Credit/Debit Card against unauthorized use by taking all reasonable precautions. If You believe that someone has made an unauthorized transaction with Your Credit/Debit Card (or may attempt to use Your Credit/Debit Card without permission) or You believe an error has occurred with Your Credit/Debit Card, You agree to notify us immediately by sending us a request in our Help Center on our website and in no event later than seven (7) days of the date of the transaction at issue.

11. User Conduct

11.1. During using the Website, you shall:

1. not violate or assist any third party in violating these Terms and/or Applicable Law, which may include but is not limited to international laws, national laws, statutes, regulations, etc.;
2. not provide false, inaccurate, incomplete, and misleading information to the Company;
3. not violate intellectual property rights (trademark, copyright, patent, and other intellectual property rights) of the Company;
4. not use the Website in any way that can damage, disable or overburden the Website, which may include but is not limited to uploading or in any other way, while using the Website, sending viruses, Trojan horses, spyware, adware, or any other malicious code; performing DDoS attacks, interfering with or disrupting any network, equipment, or server connected to or used to provide services on the Website;
5. not impersonate or misrepresent your affiliation with another User, person, or entity, nor make other fraudulent, false, deceptive, or misleading representations;
6. keep means of access and the wallet, connected to the Website separate and secure;
7. not give any third person the wallet, connected to the Website, access to your wallet or means of access to them.
8. not violate these Terms and the Applicable Law in any other way.

11.2. You are solely liable for all liabilities arising from your use of the Website.

12. Intellectual Property Rights

12.1. The Website and its entire contents, features, and Services (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by the United States of America and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

12.2. These Terms permit you to use the Website for your use only, subject to the following restrictions:

1. you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website, except as it is created and owned by you.
2. you must not delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
3. no right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company.

13. Disclaimers and Limitations of Liability

13.1. The Company does not guarantee that Services are error-free, reliable, or will operate without interruption. The Website is provided to You on an “as-is” basis.

13.2. If You are not satisfied with the conditions and/or quality of the Services, You must stop using the Services. Your use of the Services shall mean that You have no claims regarding conditions and/or quality of the Services against the Company.

13.3. In no event shall the Company, its officers, directors, employees, agents, and all third-party service providers, be liable to You or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any that may result from:

1. the accuracy, completeness of Services, and information contains in or related to Leads;
2. the accuracy, completeness, or content of any websites linked (through hyperlinks, banner advertising, or otherwise);
3. personal injury or property damage of any nature whatsoever;
4. third-party conduct of any nature whatsoever;
5. any unauthorized access to or use of Company’s servers, personal information, payment information or other information and data stored if such unauthorized access did not directly occur due to the Company’s actions or inactions;
6. any interruption or cessation of the provision of the Services to or from the Website or otherwise, or any third-party websites;
7. any viruses, worms, bugs, trojan horses, or the like, which may be transmitted to or from the Website or any third-party websites;
8. any loss or damage of any kind incurred as a result of Your use of the Services, whether or not the Company advised of the possibility of such damages;
9. losing access to Your User Account, Credit/Debit Card;
10. any errors or malfunctions caused by or otherwise related to third-party payments service providers;
11. other risks associated with the use of stored-value cards.

13.4. EXCEPT AS EXPRESSLY SET FORTH HEREIN, COMPANY MAKES NO EXPRESS, IMPLIED OR STATUTORY REPRESENTATIONS, WARRANTIES, OR GUARANTEES IN CONNECTION WITH THE WEBSITE AND SERVICES, RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF LEADS INFORMATION CONTAINED OR PRESENTED ON THE WEBSITE. THE COMPANY DOES NOT MAKE ANY WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT ANY SERVICE OFFERED BY THE COMPANY WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS IF ANY, WILL BE CORRECTED; NOR DOES THE COMPANY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF ANY SERVICE OFFERED BY COMPANY OR AS TO THE ACCURACY, RELEVANCE OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH ANY SERVICE OFFERED BY COMPANY, INCLUDING BUT NOT LIMITED LEADS INFORMATION. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THE NATURE, POTENTIAL VALUE, SUITABILITY, AND APPROPRIATENESS OF LEADS INFORMATION, AND THAT COMPANY DOES NOT GIVE ADVICE OR RECOMMENDATIONS. YOU EXPRESSLY AGREE THAT YOU ASSUME ALL RISKS IN CONNECTION WITH YOUR ACCESS AND USE OF THE WEBSITE AND SERVICES. YOU FURTHER EXPRESSLY WAIVE AND RELEASE US FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR DAMAGES ARISING FROM OR IN ANY WAY RELATING TO YOUR USE OF THE LEADS INFORMATION AND YOUR INTERACTION WITH THE WEBSITE.

14. Customer Support

14.1. Customer support services are available at our Help Center on our website

15. Refund Policy

15.1 All LeadstoClosings users have the right to:

• Register for free
• Choose the states and counties to search for the leads
• Get and use promo codes
• See all the details about the lead after purchasing (the lead’s full name, phone, email, address, property details, additional information, etc.)
• Set up subscriptions to the counties of their choice
• Use the Affiliate Program
• Use CRM system
• Buy pre-paid lead packages and get the extra balance money
• Get help by contacting us through the Support web page
• Get a credit if the lead data has an invalid phone number/address or email address.
• Get a refund on the LeadstoClosings balance if the issue is not against the LeadstoClosings refund policy and is not in the list of “Not refundable cases” by contacting through the Support webpage by sending a refund request,

15.2 User can get a refund if:

IMPORTANT: Please, keep in mind you can request a refund within 5 calendar days from the purchase date.

1. MOBILE HOME LEADS: The property is a trailer/mobile home that is not being sold with the land beneath it. Please provide a link to a website (Zillow/Redfin/etc.) that displays the property or any further proof to ensure that the dispute is granted.
2. VACANT LAND/NON-RESIDENTIAL LEADS: There is no physical structure on the property or the property is used for commercial or other non-residential purposes (ex: the property is a gas station). Please provide a link to a website (Zillow/Redfin/etc.) that displays the property or any further proof to ensure that the dispute is granted.
3. WHOLESALER LEADS: Wholesalers are not the actual owners of the property but rather have the property under contract and are looking for a buyer. We will take the steps necessary to verify if the lead came from a wholesaler, however, it is recommended to provide any additional information to ensure that the dispute is granted.
4. DUPLICATE LEADS: You have received more than one version of the same lead through our service. We will not credit a duplicate lead if the lead has originally been attained from another source separate from our seller lead program. When disputing a duplicate lead, it is recommended to dispute all of the leads aside from the original version of the lead and to provide the lead ID of the duplicate.
5. INVALID CONTACT INFORMATION: If the phone number listed in the lead is either out of service, doesn’t match up the seller, or is simply not provided with the lead, we will grant a dispute for it. When a lead has invalid contact information, our team will skip trace and follow up with the lead for up to two weeks to provide more contact information and get in touch with the seller. We recommend all of our investors to do everything possible to reach out to the lead aside from calling, including leaving voicemails, sending emails and postcards, or visiting the property in person.
6. MLS LISTED LEADS: The property is actively listed for sale on the MLS and has a listing agent or the real estate agent filled out one of our online forms to find a buyer for the property. We will take the steps necessary to verify if the property is actively listed on the market, however, it is recommended for our members to provide either an MLS number or a link to a website (Zillow/Redfin/etc.) that displays the property listing to ensure the lead is granted.
7. OTHER: If there is a lead that is being disputed for a reason other than those listed above, it may be granted as well. Please provide as much detail as possible when disputing the lead and be sure to provide any supporting information to us through email such as any documents, photos, etc.

15.3 To get the refund:

1. Contact our Help Center by going to https://https://app.leadstoclosings.com/support
2. Specify the Subject of the issue.
3. Describe the issue in as many details as possible.
4. Add proof materials (if available) like call recordings, screenshots or anything else that you believe can be useful.

15.4 NOT REFUNDABLE CASES:

Disputes cannot be granted for these reasons:

1. Lead is verified by Leads to Closings VA Manager or Support Department.
2. User was able to contact the lead, but could not get an agreement on selling conditions.
3. User forgot to deactivate additional marketplace subscriptions or options and got a product already.

If a dispute is denied and you disagree with the outcome you may appeal our decision by sending an email to clients@leadstoclosings.com. Please include the lead ID and a brief summary of why you think the dispute should be granted.

15.5 PLEASE, MIND:

In addition, the Leads to Closings company saves the right for itself:

• To give the refunds only to the user’s balance account on the marketplace.
• Provide clients promo codes as discounts to solve the issue.
• Not to give refunds if the case is related to “Not Refundable Cases” in point 15.4
• To solve the issue within the first 5 days after the request.
• To defend the company’s policy if the client’s behavior is rude and disrespectful.
• Not to give refunds if the user does not follow all the points stated in point 15.3
• Block the users that open the bank disputes trying to avoid the Leads to Closings Refund Policy and Terms of Use.

16. Applicable Law and Dispute Resolution

16.1. If any relations between You and the Company are not regulated by these Terms, they shall be regulated by the laws of Florida.

16.2. You and the Company shall endeavor to resolve through negotiations all disagreements that may arise between You and the Company during the validity term hereof.

If the parties fail to reach an agreement on the dispute within 30 (thirty) calendar days from the start of negotiations, the dispute shall be submitted to the competent court under the Applicable Law.

      17. Final Provisions

17.1. These Terms shall remain in force until terminated by the Company. The Company may terminate these Terms at any time at its discretion without explaining the reasons for this decision.

17.2. These Terms of Use, Privacy Notice, and Cookie Notice any other notices and disclaimers on the Website constitute the entire agreement between You and the Company regarding Your use of the Services.

17.3. Should You have any comments, questions, or complaints, please contact the Company through our Support page on our website.